The St. Moritz ATM Division
is a specialized division providing armed escorts for ATM repair
technicians. The armed escorts provide a safe and secure perimeter
environment for front end servicing of the ATM. This allows
the ATM repair technician to safely service the equipment and
get the ATM machine back online. ATM repair technicians may
request armed escorts at any time, but mainly use them for
high risk areas or at night. These armed escorts are requested
by the ATM repair technicians through the St. Moritz Dispatch
Center which handles a volume of over 12,000 technician requests
per month. The Dispatch Center then has a sixty to ninety minute
window to provide the ATM repair technician with an armed escort.
All armed escorts carry a registered firearm, are easily identifiable
and have two way means of communication.
St. Moritz is currently performing the armed escorts for ATM
repair technicians in the United States, Canada and Guam. Since
the division inception in late 2001, over 580,000 armed escorts
have been performed without incident.
St Moritz and NCR
In 2005 St. Moritz Security Services, Inc. was selected by NCR as the first vendor to receive the "Award of Excellence". The award was given by Dave Henderson Vice President Worldwide Customer Service.
Along with NCR, St. Moritz has national agreements with Diebold and Wincor-Nixdorf to provide armed escorts in all fifty states, Canada and Guam for Customer Service Engineers when repairing ATM machines. These are the three largest ATM manufacturers in the world.
We at St. Moritz are very proud of this distinction and will continue to strive to provide unmatched service to our clients.