Hospital and Pharmaceutical Campuses

The purpose of the St. Moritz Security Services, Inc. (SMSSI) strategy is to introduce BEST PRACTICES in Healthcare Security as it relates to your Physical Security Program.  In addition, the mission involves utilizing the overall spend to leverage technology in an effort to improve overall security and countermeasures, as well as providing initiatives aimed at providing VALUE.  The overall objective is to continually balance evolving threats and vulnerabilities with cost-effective counter measures to keep residual risk at acceptable levels.  A physical security program touches many different facets of your business.  This involves intimate knowledge of your business and how it operates.  SMSSI has a unique advantage as compared to our competitors due tour vast vertical market experience. The best and most viable healthcare security strategies make use of technology, hardware and manpower to meet organizational objectives and needs.  We feel that SMSSI can bring the best innovations and solutions to the table.  Risks, vulnerabilities, threats and the counter-measures for dealing with them are constantly changing.  The program we want to bring to the table will be a never-ending process of on-going improvement.  The approach will require five basic steps:

  • Assess the Program
  • Identify requirements and expectations (scope)
  • Determine enhancements and Improvements
  • Plan the Improvement Projects
  • Implement the Improvement Plan

 The Security Strategy involves a deep dive into the following:

  • Physical Manpower and deployment
  • Technology Assessment and deployment
  • Visitor Entry and Management
  • Access Control
  • Incident Reporting, Response, and Management
  • Alarms and Intrusion detection
  • Risk and Threat Assessment
  • Real time monitoring
  • Data Analysis
  • Patient and staff Safety
  • Security Policies and Procedure
  • Notifications
  • Training

Security training for a healthcare environment is highly specialized.  To meet the demand required to be successful, St. Moritz Security Services has adopted a “best-in-class” training platform established by the International Association for Healthcare Security and Safety (IAHSS), the most trusted authority in healthcare training inclusive of Basic Training, Advanced Training and Supervisory Training.  The St. Moritz Security Healthcare Pre-Assignment Training Program includes:

  • Use of Force
  • Verbal De-escalation
  • Basic Hospital Patrol
  • Behavior Health
  • Infant Protection
  • Responding to Codes
  • Communication Skills
  • Emergency Room Security
  • Patient Monitoring
  • Restraint Training
  • Alarm Monitoring and Dispatch
  • Environment of Care
  • Appearance

The best approach is for our firm to conduct a comprehensive review of the current program, which will require more than a brief walk-through of the campus.  If SMSSI is selected as your vendor, we envision a multi-year strategy to include technology investments and upgrades. 

Successful implementation will be the result of doing many things right:

  • Vigorously manage scope creep
  • Conduct regular review meetings as well as KPI/QBR programs
  • Manage Project Metrics
  • Watch the risks
  • Pay attention to detail
  • Review, re-assess and adapt to potential changes needed

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